Portal for full job control. SMS / WhatsApp shortcut for quick job questions and factory replies.
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CAD to complete custom jewellery manufacturing

One connected workflow from customer requirement to finished jewellery.

Greenwax helps jewellery retailers manage custom jobs through the portal, with CAD design, quoting, stone sourcing, wax printing, casting, finishing, production tracking and factory communication.

CAD to completeOne workflow from requirement to final piece.
Trade focusedBuilt for jewellery retailers and custom jobs.
Portal firstBenchline is an optional shortcut, not a portal replacement.

Benchline

A convenient SMS / WhatsApp shortcut connected to the Greenwax workflow, for quick job questions, requirement updates, quotations and factory replies.

1 Existing customers can continue using the portal as normal
2 Benchline gives newer or occasional users a simpler SMS / WhatsApp option
3 Factory replies can stay closer to the actual production workflow
4 Sydney office remains available for local pickup, drop-off and dispatch queries
Benchline QR code
Scan to message Benchline Use SMS / WhatsApp for quick job questions, quotations, factory updates and Stonesizer requests.

What is Benchline?

Benchline is a WhatsApp-based workflow assistant connected to the Greenwax portal and production workflow. It is useful when a quick message is easier than opening the full portal.

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Instant commands

Use simple commands like jobs, quote, stonesizer and help to get guided replies.

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Human support

Ask technical questions, sourcing requests, unusual requirements or production questions that need judgement.

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Portal shortcut

Send requirement updates, photos and notes by message when logging into the portal is unnecessary.

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Guided quotation

Use Benchline quotation to estimate custom jewellery cost step by step for your client.

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Stonesizer

Send a stone image and use Stonesizer to measure exact dimensions and capture the outline, ready for CAD to start immediately.

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Sourcing bridge

Ask about diamonds, gemstones, findings, tools or other jewellery resources through the same workflow.

Benchline quick commands.

Customers do not need to learn the whole system first. Start with a simple command and Benchline guides the next step.

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jobs

Shows your recent active jobs and references.

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quote

Starts guided cost estimation for a custom jewellery job.

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stonesizer

Starts stone measurement from an uploaded image.

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help

Shows available Benchline functions and suggested commands.

When to use Portal vs Benchline.

The portal remains the main production system. Benchline is the fast messaging layer for simpler interaction.

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Use Portal for

Full job creation, detailed requirements, files, approvals, production tracking and complete job history.

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Use Benchline for

Quick questions, quotation guidance, Stonesizer, requirement updates and factory support by message.

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Use Sydney office for

Local receiving, dispatching, pickup, drop-off and office-hour logistics enquiries.

A practical workflow for one-off custom jewellery.

Most custom jobs fail because communication, CAD, sourcing and production are fragmented. Greenwax keeps the process connected.

1

Upload order

Login and create a custom job.

2

Fill requirements

Upload images, text, sizes and notes.

3

Request quotation

Work toward budget before production starts.

4

Source material

Diamonds, gemstones and production materials.

5

CAD design

CAD begins when requirements are clear.

6

Design approval

Revise CAD until customer approves.

7

Print & cast

Wax printing, gold/platinum casting.

8

Clean

Clean, file, solder, clear porosity and assemble.

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Stone setting

PavΓ©, micropavΓ©, channel, bezel and invisible setting.

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Finish & QC

Polishing, plating and final quality control.

Optional add-ons and featured services.

These are not required for every job, but they remind customers that Greenwax can handle more than standard CAD, casting and finishing.

One ecosystem, several tools.

Each product supports a different part of the same custom jewellery manufacturing workflow.

Quick Start.

Greenwax combines a full production portal with BenchLine messaging support. Start with the workflow that suits your customer and job complexity.

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Portal workflow

Use the Greenwax portal for complete job control including requirements, CAD review, production tracking, sourcing and customer records.

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BenchLine shortcut

Use WhatsApp / SMS for faster interaction, quick updates, quotations, tracking and factory communication.

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Customer resources

Registered customers can access workflow guides, tutorial videos and operational support resources after login.

Login Register View workflow

To register, please email us your ABN, company name, contact name, phone numbers, email address and postal address.

Start with the portal. Use Benchline when messaging is easier.

For full job control, login to the Greenwax portal. For quick factory texting, use Benchline SMS. For preset portal commands, factory support, quotations, requirement updates or Stonesizer requests, use Benchline WhatsApp.

Login to portal